CollisionSite Security and Privacy Notice

CollisionSite Clients are in control of their data. They have the right to know what data is being collected and can decide who can see it. Confidential information is protected and CollisionSite does not sell personal information to any third party. Customers can discontinue service at anytime for any reason without penalty.

CollisionSite provides security measures to its applications, facilities and data center to actively protect all data collected from its customers. This includes data from our customers and their customers, as well as insurance companies, vendors or any other source.

CollisionSite will at no time sell or share any information collected from its clients to third parties for any reason. CollisionSite user authentication measures restrict access to its applications and services to insure that access to any data is restricted unless CollisionSite clients expressly allow access to the data.

CollisionSite defines personally identifiable information as the following sensitive data elements.

Repair Order Information
  • Cycle Time
  • Production Dates and status
  • CSI Results
  • Totals
  • Sub Totals
  • Taxes
Customer Information
  • Customer Name
  • Customer Address
  • Customer Phone Numbers
  • Customer email addresses
  • Customer Insurance Company
  • CSI Rating reports
Vehicle Information
  • License #
  • License State
  • VIN
  • Mileage
  • Year
  • Make
  • Model
  • Color
Claim Information
  • Insurance Company Policy #
  • Insurance Company Claim #
  • Deductible Amount
  • Total Loss information
Human Resource Information
  • Employee Name
  • Employee Phone #
  • Employee Address
  • Employee Email

We designed CollisionSite's architecture to actively secure, protect and isolate your data. We use the most well-tested and proven application and network security components that are under constant review by both our team and the security community at large. Here are some of the practices we use to ensure that your information has the benefit of our best-of-breed security and privacy measures.

CollisionSite Data Hosting Facilities

SAS 70 Certified for Managed Hosting

The Miami FL and Atlanta GA data centers are SAS 70 Type I certified for Managed Hosting. This means the hosting provider has undertaken an independent and in-depth audit of our control objectives and control activities, including controls over information technology and related processes. The hosting provider is also a Microsoft® Gold Certified Partner, Red Hat® Advanced Hosting Partner, SafeHarbor® certified, and a proud member of the Green Grid.

Regulated Climate Control

The hosting provider's heating ventilation air conditioning (HVAC) systems have full particle filtering and humidity control. The climate within each of our data centers is maintained according to ASHRAE Guidelines. This ensures your mission-critical dedicated server and hardware is functioning at its best.

Redundant Power Just in Case

We don't just rely on the local power grid to guarantee around-the-clock power as some providers. Our on-site diesel-powered generators and uninterruptible power systems (UPS) deliver redundant power if a critical incident occurs. This ensures all operations are uninterrupted and your dedicated servers remain online. The hosting provider's regularly test our infrastructure to perform as designed in the event of an emergency. And we back it all up with our 100% Power SLA and 100% Network Uptime SLA.

Serious About Security

We take security very seriously. Our data centers are locked off and guarded, and can only be accessed by authorized hosting personnel. Monitored closed circuit televisions and 24x7x365 onsite security teams vigilantly protect our data centers, while military-grade pass card access and biometric finger scan units are in place to provide even further security.

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